18+ Only  ·  Play Responsibly

Responsible Gaming at isb19

Gaming is entertainment. isb19 gives every Pakistan player the tools to keep it that way — from deposit limits to full self-exclusion. Your wellbeing matters more than any bet.

Deposit Limits Session Timers Self-Exclusion Cooling-Off Loss Limits

18+ Platform Only. isb19 is strictly for adults aged 18 and above. Online gaming should always be a form of entertainment, never a way to earn income or manage financial stress. If gaming stops feeling fun, that's the moment to use the tools on this page.

What Responsible Gaming Actually Means

The phrase "responsible gaming" gets used a lot, but it's worth being clear about what it actually means in practice. At its core, responsible gaming is about staying in control — of how much you spend, how much time you put in, and how you feel while you're playing.

For most players on isb19, gaming is exactly what it should be: a way to enjoy live cricket betting during a PSL match, spin some slots on a slow afternoon, or follow a T20 series with a stake on the line. That kind of casual, within-budget gaming is perfectly fine. The problems start when gaming stops being a choice and starts feeling like a compulsion, or when the amounts being spent exceed what a person can genuinely afford to lose.

isb19 has built a range of tools directly into the platform to help players stay on the right side of that line. These tools are available in your account settings at any time, no questions asked. Using them is not a sign that something is wrong — it's just smart bankroll management, the same way a good cricket fan sets a budget for match tickets.

Platform Tools Available to Every Player

The following responsible gaming features are built into every isb19 account. You can activate or adjust them from your account settings at any time.

Deposit Limits

Set a maximum amount you can deposit into your account on a daily, weekly, or monthly basis in PKR. Once you hit your limit, no further deposits will be accepted until the limit period resets. You can lower your limit immediately, but increasing it requires a waiting period to prevent impulsive decisions in the heat of the moment.

Loss Limits

Separate from your deposit limit, a loss limit caps the amount you can lose within a defined period. If your net losses reach the set PKR amount, the platform will restrict further play until the period resets. This is one of the most practical tools available because it directly addresses the core risk — chasing losses.

Session Time Limits

Set a maximum session length after which you'll be automatically logged out. You'll receive a reminder alert before the session ends so you're not caught mid-play unexpectedly. Sessions can be capped at anything from 30 minutes to several hours. It's a simple way to make sure you step away from the screen regularly.

Reality Checks

Enable periodic on-screen reminders that show how long you've been playing and how much you've wagered or lost in the current session. These pop up at intervals you choose — every 30 minutes, every hour, and so on. Sometimes just seeing the numbers clearly is enough to prompt a sensible decision to stop.

Cooling-Off Period

If you want a short break from the platform, a cooling-off period suspends your account for a period you specify — typically 24 hours, 7 days, or 30 days. During this time, you cannot log in, deposit, or place any bets. At the end of the period, your account automatically becomes accessible again. You cannot cancel a cooling-off early, which is the point.

Self-Exclusion

Self-exclusion is the most serious tool available and is designed for players who feel their gaming has become genuinely problematic. Activating self-exclusion closes your account for a minimum period of six months, extendable to longer durations or permanently. During self-exclusion, you will not receive any promotional communications from isb19. If you attempt to register a new account during an active self-exclusion period, that account will be closed. To activate self-exclusion, contact our support team directly — it takes effect within 24 hours.

Reducing limits is instant. Any change that increases a limit or removes a restriction requires a minimum cooling period before it takes effect. This is intentional — it protects you from making reactive decisions after a bad session.

Recognising Problem Gambling

Most players never develop a problem with gambling. But it's worth being aware of the signs, both in yourself and in people you know. Problem gambling looks different for different people, but common indicators include:

Practical Tips for Healthy Gaming

If you're enjoying gaming on isb19 without any concerns, these habits will help you keep it that way over the long term:

Protecting Young People

isb19 is strictly an adult platform and we do not allow anyone under 18 to register or play. We verify player ages during registration and as part of withdrawal verification. If you share a device with younger family members, we strongly recommend enabling parental controls on your device's operating system or browser to prevent access to gaming sites. If you suspect that a minor has registered on the platform, contact our support team immediately and the account will be closed without delay.

Getting Help

If you feel that your gaming is no longer in your control, the most important step is to reach out — to our support team, to family, or to a professional. Our support agents are trained to handle sensitive conversations about gaming concerns with respect and without judgement. Contact us via 24/7 live chat or at [email protected] to discuss self-exclusion, limits, or any concerns you have. We'll respond promptly and confidentially.

Taking that first step to acknowledge a concern and use the available tools is genuinely the hardest part. Everything after that is manageable.

Warning Signs to Watch For

Spending more than you planned, consistently going over your intended PKR budget

Chasing losses — continuing to play to try to recover money you've already lost

Feeling restless, irritable, or anxious when not gaming or when trying to cut back

Hiding gaming activity from family or close friends, or lying about amounts spent

Borrowing money or selling possessions to fund gaming deposits

Gaming interfering with work, studies, daily responsibilities, or relationships

Recognising one or more of these signs doesn't mean you have a serious problem — but it does mean it's a good time to use the tools available in your account and possibly talk to someone you trust.

Healthy Gaming Habits

1
Set a Budget Before You Start

Decide on a fixed PKR amount you're comfortable losing before you open the app. Treat it the same way you'd budget for an evening out — once it's gone, you stop. Use the deposit limit tool to make this automatic rather than relying on willpower.

2
Never Chase Losses

The single most damaging habit in gaming is continuing to play after a loss specifically to try to win the money back. This almost always leads to bigger losses. Walk away, reset, and return another day with a clear head.

3
Play for Fun, Not Income

No betting strategy guarantees consistent profit. Approach gaming as entertainment with an honest cost — the same as cinema tickets or a meal out. If you're relying on winnings to cover bills or household expenses, it's time to stop and reassess.

4
Take Regular Breaks

Use the session timer tool to enforce breaks. Step away from the screen, have a meal, talk to someone, or do something completely unrelated. Gaming should fit around your life, not the other way around.

5
Avoid Gaming Under Stress

Playing when you're upset, financially stressed, or in a negative headspace significantly increases the risk of poor decisions. If a PSL match has gone badly and you're feeling impulsive, that's the right moment to close the app, not double down.

6
Keep Gaming in Perspective

It's one form of entertainment among many. If you find yourself cancelling plans, skipping sleep, or neglecting responsibilities to play on isb19, the balance has shifted. The platform tools and our support team are there to help you reset that balance.

Common Questions

Log in to your account and go to Account Settings, then select Responsible Gaming. From there you can set daily, weekly, or monthly PKR deposit limits. Changes that reduce your limit take effect immediately. Any increase requires a waiting period before it activates.

No. Self-exclusion is designed to be a firm commitment. The minimum self-exclusion period is six months and cannot be cancelled before it expires. This is intentional — it protects you from impulsive decisions to return before you're ready. When the exclusion period ends, you can contact support to discuss next steps.

Any withdrawable balance in your account at the time of self-exclusion will be returned to your primary payment method — JazzCash, Easypaisa, or your registered bank account — after any standard verification steps are completed. You will not lose funds as a result of choosing self-exclusion.

Go to Account Settings and select Responsible Gaming. Choose Cooling-Off Period and select a duration — 24 hours, 7 days, or 30 days. The restriction takes effect immediately. You won't be able to log in, deposit, or bet during this time. The period cannot be shortened once started, but you can extend it.

If you believe a family member is experiencing problems with gambling, the most helpful step is to talk to them calmly and without judgement. You can also contact our support team at [email protected] to discuss the situation confidentially. If the account holder is on our platform, we can take appropriate action with appropriate authorisation. Encouraging them to use the self-exclusion tool or seek professional support is also a positive step.

Tools Available in Every Account

No calls, no applications, no waiting. Every one of these tools is available in your account settings right now.

Deposit Limits

Cap daily, weekly, or monthly PKR deposits at an amount you set. Reductions apply instantly; increases require a waiting period.

Loss Limits

Set a maximum PKR loss amount per day, week, or month. When the limit is reached, gaming is automatically paused until the period resets.

Session Timers

Limit how long you can play in a single session. The platform logs you out automatically when your time is up, with a reminder alert beforehand.

Reality Checks

Timed pop-up reminders showing your session duration and net play amount help you stay aware of what's happening in real time.

Cooling-Off

Take a short break from the platform — 24 hours, 7 days, or 30 days. Account access is suspended for the full duration with no early cancellation.

Self-Exclusion

Close your account for a minimum of 6 months if gaming is becoming a problem. Balance returned to your registered payment method.

Play Smart, Play Safe

Gaming is More Fun When You're in Control

Set your limits, enjoy the cricket, and keep gaming where it belongs — as entertainment. Register on isb19 and use our tools from day one.

18+ only  ·  Game responsibly  ·  Set limits before you play