These Terms and Conditions govern the relationship between isb19 (referred to as "we", "us", or "the platform") and any individual (referred to as "you", "the player", or "the user") who accesses, registers on, or uses any service offered through isb19.onl.
By accessing the website, downloading the app, creating an account, or placing a bet or wager, you accept these terms unconditionally. These terms apply to all gaming activities, including sports betting, live casino, slot games, and any other feature currently available or added to the platform in the future.
These terms should be read together with our Privacy Policy and Responsible Gaming guidelines, both of which form part of the overall agreement between you and isb19. Where any conflict arises between documents, these Terms and Conditions take precedence.
To register and use isb19, you must meet all of the following criteria:
We reserve the right to request proof of age and identity at any time. If you cannot satisfactorily prove your eligibility, your account may be suspended and any pending withdrawals placed on hold pending verification.
When registering an account, you must provide accurate and truthful information, including your full name, date of birth, contact number, and email address. Using a false identity, fictitious name, or another person's details is strictly prohibited and will result in immediate account closure and forfeiture of any balance.
Each player is permitted to hold only one active account on isb19. Duplicate accounts are not allowed, whether registered under the same name, address, device, IP address, or payment method. If we detect duplicate accounts, we reserve the right to close all associated accounts and void any winnings derived from them.
You are responsible for keeping your login credentials confidential. isb19 will never ask you to share your password by email, chat, or any other means. If you suspect that your account has been accessed without your authorisation, contact our support team immediately. All activity conducted through your account is your responsibility until you notify us of unauthorised access.
isb19 conducts identity verification as part of its player protection procedures. You may be required to submit identification documents, proof of address, or payment method verification before processing withdrawals or at any other point we deem necessary. Failure to provide requested documentation within a reasonable timeframe will result in account suspension.
isb19 supports PKR deposits and withdrawals through the following channels: JazzCash, Easypaisa, Raast, Bank Transfer, and selected mobile wallets. All transactions are processed in Pakistani Rupees. We do not accept payments from third parties — the payment method used must belong to the registered account holder.
Deposits made via JazzCash and Easypaisa are typically processed instantly. Bank transfers and other methods may take longer depending on your financial institution. Minimum and maximum deposit limits are displayed in the cashier section and may be adjusted from time to time. We reserve the right to decline deposits at our discretion if fraud or suspicious activity is detected.
Withdrawal requests are subject to verification of your account identity and compliance with bonus wagering requirements where applicable. Standard withdrawal processing times are displayed in the cashier section. VIP members may receive priority processing. We reserve the right to delay withdrawals pending fraud investigation or verification checks.
isb19 does not charge internal fees on deposits or withdrawals. However, your payment provider or bank may apply their own transaction fees, which are outside our control. You are responsible for checking with your payment provider before initiating transactions.
Bonuses and promotional offers are available to eligible players and are subject to individual promotion terms, which are published alongside each offer. General eligibility requires a verified account in good standing. Players who have triggered responsible gaming restrictions, self-exclusion, or cooling-off periods are not eligible for bonus offers during those periods.
Most bonuses are subject to wagering requirements before any associated winnings can be withdrawn. The specific wagering requirement for each bonus is stated in the promotion details. Wagering requirements must be met within the timeframe specified in the offer terms. Failure to meet requirements within the allotted time will result in the bonus and associated winnings being removed from your account.
Bonus abuse, including but not limited to the creation of multiple accounts to claim bonuses repeatedly, collusion, exploitation of software errors, or any other form of manipulation, is strictly prohibited. We reserve the right to void bonuses and winnings, close accounts, and reverse withdrawals if bonus abuse is detected.
isb19 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Changes to ongoing promotions will not affect bonuses already claimed and actively being wagered unless evidence of abuse is present.
All sports bets placed on isb19 are subject to the specific rules published for each sport and market type. These rules cover settlement procedures, void conditions, live betting eligibility, and result verification. For cricket markets including PSL, T20 internationals, and bilateral series, settlement is based on official match results from recognised governing bodies. In cases of abandonment, weather interruption, or format change, applicable void rules will be applied as stated in the sport rules section.
All casino games operate under the rules provided by the respective game providers. isb19 acts as the platform operator and does not control game outcomes, which are determined by certified random number generators or professional live dealers. Any technical malfunction during a game session will be handled in accordance with provider rules, which typically void the affected round and return the bet amount.
Slot game outcomes are determined by certified random number generation systems. Return-to-player (RTP) percentages for each game are displayed in the game information panel. These represent theoretical long-term averages and do not guarantee individual session outcomes.
Minimum and maximum bet limits are displayed within each game and market. isb19 reserves the right to adjust bet limits on individual accounts where unusual betting patterns are detected or where risk management requires such adjustments.
isb19 is committed to providing a safe gaming environment. We offer the following responsible gaming tools accessible from your account settings:
Online gaming is intended to be a form of entertainment for adults. It should not be used as a method of generating income, addressing financial difficulties, or escaping personal problems. If you feel that your gaming habits are becoming difficult to control, we encourage you to use the tools available in your account and to seek support from organisations that provide help with problem gambling.
All data transmitted between your device and isb19 servers is protected using industry-standard encryption protocols. Your financial information is processed through secure, tokenised payment gateways and is not stored on our servers. For full details of how we collect, store, and use your personal data, please refer to our Privacy Policy.
You are responsible for maintaining the security of your account credentials. Do not share your password with anyone, use a strong unique password, and enable biometric login on the mobile app where available. isb19 will never request your password through any channel.
The following activities are strictly prohibited on isb19 and may result in immediate account closure, forfeiture of funds, and reporting to relevant authorities:
isb19 reserves the right to suspend, restrict, or permanently close any account at its discretion, particularly where there is evidence of prohibited conduct, fraud, breach of these terms, or risk management concerns. In the event of account closure due to a breach, any balance may be forfeited.
In cases where an account is closed for reasons unrelated to a breach — such as a player-initiated closure request — any remaining balance after deduction of pending bonus obligations will be returned to the primary payment method on record, subject to verification.
If you wish to close your account voluntarily, please contact our support team through live chat or email. Account closure requests are processed within 24 hours.
isb19 provides the platform on an "as available" basis. While we take reasonable steps to ensure continuous and reliable service, we do not guarantee uninterrupted access or error-free operation. We are not liable for losses arising from technical failures, internet connectivity issues, third-party payment provider downtime, or circumstances beyond our reasonable control.
isb19 is not liable for any indirect, consequential, or incidental losses including but not limited to loss of anticipated winnings, loss of data, or opportunity costs arising from platform unavailability or game malfunctions.
Nothing in these terms limits liability for fraud, wilful misconduct, or any other matter where limitation is not permitted under applicable law.
isb19 reserves the right to update or amend these Terms and Conditions at any time. Material changes will be communicated to registered players via email or in-platform notification with reasonable advance notice. Continued use of the platform following the effective date of any changes constitutes acceptance of the updated terms.
We recommend reviewing these terms periodically to stay informed of your rights and obligations. The date of the most recent revision is displayed at the top of this page.
If you have questions about these terms, please contact our support team through live chat or by emailing [email protected].
Our Terms and Conditions exist to create a fair, secure, and transparent environment for every player on the isb19 platform.
Clear rules for every game and betting market ensure all players compete on equal terms. No hidden conditions or changing rules mid-play.
One account per player, strict verification, and encrypted data protection keep your account and funds safe from misuse.
No hidden fees on PKR transactions. JazzCash, Easypaisa, and Raast deposits process fast with clearly stated withdrawal timelines.
Every promotion comes with plainly written wagering requirements and validity periods. No ambiguous conditions hidden in the fine print.
Built-in tools for deposit limits, session timers, and self-exclusion put you in control of your gaming activity at all times.
24/7 live chat and email support ensure that if you have questions about your account or these terms, help is always available.
Register your free account today. Instant PKR deposits via JazzCash and Easypaisa. Sports betting, live casino, and 500+ slot games.